Podium CMS
Collect and manage online reviews for business
Get more reviews
Capture real-time insights
Collect payments via text
Simple internal communication
Chat face to face
Connect with website visitors
Every message in one place
Send SMS marketing promotions
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Hear from our people
Want to build a local business people love? Focus on improving your customer experience and delivering convenience to your buyers.
article
A Beginner’s Guide to Master Market Mapping: Tips ...
Customer Service vs. Customer Experience
19 Effective Customer Satisfaction Survey Questions
What Is Patient Experience and Strategies for Improv...
Welcome Emails for New Clients for a Great First Imp...
9 Types of Branding Strategies: Finding Your Match
Building Stronger Customer Relations: A Guide for Bu...
What Is Customer Centricity & How to Implement ...
Digital Customer Experience 101: 6 Tips for Business...
Small Business Customer Service: 7 Tips to Capture L...
8 Types of Customers and Tips to Build Stronger Rela...
How to Politely Say No to Customers: 11 Tips and Ste...
stories
Mattress City Uses Podium to Boost Sales, Foot Traff...
How to Drive Conversions with Personalized Marketing
Schoonover Bodyworks overhauls their Reviews, Leads,...
Visual Merchandising
Call-to-Text: What You Need to Know to Modernize You...
SMS vs MMS: What’s the difference?
Is Your Business Phone Strategy Dated? Here’s What...
Why a Great Customer Retention Strategy is Key to Yo...
5 Customer Journey Map Examples
ebooks
How to Manage Customer Calls Like a Pro
Prompt-to-Text: Outstanding Customer Communication R...
5 Ways Local Businesses Can Improve Customer Satisfa...
Voicemail Transcripts: The Secret to Simplifying You...
guides
The Ultimate Guide to VoIP Technology for the Busy L...
Need a Telephone Solution for Your Small Business? S...
What Is NPS and How Can You Use It to Improve Custom...
Customer Experience Guide for Local Businesses
webinars
Malouf + Podium: 5 Ways to Modernize Customer Commun...
Greet Local Business Customers with Customized Call ...
YORK & Podium on Redefining the Customer Experi...
How to Re-engage Past Customers by Creating a Positi...
Getting the Same Customer Call Issues? Try Automated...
Need for Speed: How to Contact Customers Faster
Weedman & Podium on redefining the Customer Exp...
How to Speed Up Response Times and Keep Customers Ha...
NPS Vs. CSAT: What Are They and How Are They Differe...
Text, Call, and Email: The Fundamentals of Effective...
It Could Have Been a Text: When to Call vs. Text You...
Why Text Messages are the Best Way to Keep Your Cust...
Podium – Modernizing the Client Experience
S&R Insurance Uses Podium to Boost Traffic from ...
Unstoppable Auto Group Triples Campaign Click Rates ...
3 Proven Strategies Businesses Can Implement to Impr...
Podium + Nextech—Modern Patient Communication
How to Drive a Better Customer Experience in Today...
How to Deliver Proactive Customer Service