Podium CMS
Collect and manage online reviews for business
Get more reviews
Capture real-time insights
Collect payments via text
Simple internal communication
Chat face to face
Connect with website visitors
Every message in one place
Send SMS marketing promotions
Interested in trying our free version?
Solutions for small business
Solutions for multi-location businesses
News, tips, and best practices
How-to's & more
Hear from our people
article
Creating customer feedback loops helps you keep your customers happy. Learn how they work and how to create them for …
How to Ace Customer Support: 5 Best Practices and St...
What is Customer Attrition and How Do You Stop It
What is Customer Experience Automation (CXA)?
Customer Onboarding: Strategy and 10 Best Practices
How to Improve Retail Customer Engagement in 2025: 1...
19 Customer Service KPIs You Should Be Tracking Righ...
What is and How to Improve Customer Focus: 7 Key Ste...
What Is and How To Increase Customer Equity: A 2025 ...
Customer Retention Automation: 8 Tactics and Tips to...
22 Customer Service Response Templates To Leave a Go...
Customer Lifecycle: Definition, 5 Stages and Strateg...
What Is Customer Experience Management and How to Ma...
Customer Experience (CX) In Healthcare: 8 Key Factor...
9 AI Appliance Trends For Business Success in 2025
Top 10 AI Tools For Appointment Reminders in 2025
Customer Service Automation: Save Costs and Improve ...
10 Best Conversational AI Chatbots in 2025
AI Customer Service in 2025: All You Need To Know
How AI Can Improve Customer Experience in 2025: 9 St...
12 Professional HVAC Customer Service Strategies To ...
ebooks
2024 Customer Survey: HVAC + Plumbing
2024 Customer Survey: Jewelry
2024 Customer Survey: Med Spa
10 Best Client Management Software For Your Business...
2024 Customer Survey: Auto
5 Best Clienteling Apps For Your Business in 2025
How To Boost CSI Scores: Customer Metrics For Auto S...
What is Clienteling and How To Harness It For Busine...
2024 Customer Survey: Furniture, Mattress & App...
What Is Customer Experience Optimization? 5 Strategi...
Retail Customer Experience: an Expert’s Guide for ...
How to Retain Customers for the Long Run: 17 Effecti...
10 Customer Experience Trends in the Automotive Indu...
How to Measure Customer Experience: Top 5 KPIs
How To Increase Foot Traffic in a Business: 30 Prove...
How To Improve The Auto Dealership Customer Experien...
Have The Best Automotive Customer Service In 14 Step...
Achieve The Best Plumbing Customer Service In 15 Ste...
6 Innovative In-Store Customer Tracking Strategies f...
The 13 Best Customer Experience Tools in 2025
Top 12 Feedback Management Software for Your Busines...
How to Scale Customer Support: 11 Best Practices and...
How to Prove The ROI of Customer Experience In 6 Eas...
What is Customer Engagement? Benefits, Examples and ...
Sustainable Competitive Advantage: What Is It and Ho...
10 Tips to Improve Marine Dealer Customer Experience...
10 Tips to Improve Tax Firm Client Experience in 202...
10 Tips to Improve Radiology Patient Experience in 2...
10 Tips to Improve Pet Care Customer Experience in 2...