Why Customer/Dealer Communication Matters in Digital Retailing.
Insights from the J.D. Power 2021 Report.
As dealerships across the globe begin to navigate a post-pandemic world, they’re finding one thing in common. Traditional customer experiences no longer cut it.
Digital Retailing has become the preferred offering for customers. Is your dealership keeping up with modern communication? Customers can get answers to their questions and engage with dealerships more quickly and efficiently than ever before during a DR experience.
If you want to seize the opportunity to get ahead, you’ll need to completely reimagine your customer experience from the standpoint of the post-pandemic consumer.
Join us on March 25th @ 1pm EST for a panel discussion with experts across the industry to discuss
- What is Digital Retailing?
- Why your customers care about DR
- How dealerships can increase speed, efficiency, and satisfaction by communicating with customers digitally
Advisor and Former Hyundai CMO
VP, Automotive Retail — J.D. Power
OEM Sales and Business Development — Podium
Head of Automotive Strategic Product Partnerships — Podium