It should be no secret that online reviews are a powerful tool that can influence buyer behaviour. In fact, a vast majority of consumers now say they trust online reviews as much as personal recommendations from family and friends. Despite all of that, many businesses are still leaving online reviews to chance, but doing so is a big mistake.
So what can your business do to make sure it is taking control of its online reputation? You should proactively seek feedback from all of your customers in the form of online reviews. Doing so will boost local SEO, improve consumer confidence in your business, and provide you with invaluable insights that will help you improve your operations.
Join us for this presentation to learn first-hand from experts at Podium how to harness the power of customer feedback and make the most out of your online reviews.
Key takeaways include:
- Why online reviews matter to your business
- How to use online reviews to climb up local search rankings
- Tips and tricks proven to help businesses collect 100s of new reviews
Australia Regional Lead, Podium