AI-powered communications in one place.
View and respond to all customer interactions—chats, texts, calls, and social messages—in one AI-powered inbox with instant replies.
See Podium in action.
Respond to all your leads in 5 minutes or less.
Stop wasting time switching from tool to tool to try and respond to every lead from every channel. Instead, never miss a lead again with Podium. With a single inbox, you can route every lead from every channel to the right person quickly and give your interested customers a great first impression.
Get in touch with customers faster and easier.
Connect with customers 5x faster about everything you need to communicate—appointment reminders, status updates, payment requests, review requests, NPS and CSI surveys, and more. Podium Inbox makes it easy to see every message, send every message, and make sure all of the right messages are delivered in the channel that works best for your customers.
Get more done in less time.
Send messages in bulk, save templates for the messages you send frequently, add an after-hours auto-responder, and automate specific messages for after you receive a payment, a review, and more.