Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need for your clients to adapt is critical. Businesses that don’t prioritize customer expectations are more vulnerable.
Help your clients meet the needs of your customers today with business text messaging. Join us while we delve into the results of Podium’s 2020 State of Business Texting report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.
This webinar will cover:
- Business perceptions vs. consumer expectations
- The importance of mobile and text based payments
- Meeting the needs of consumers with business text messaging
- Tips for increasing customer engagement with text messaging
- Insights into the newest Podium product – Voice
Partner Marketing Manager — Podium
Partner Business Manager — Podium