Webinar

3 Tips for Adapting to New Customer Expectations.

Key learnings from Podium’s 2020 State of Business Texting.

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Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don’t prioritize these new customer expectations are more vulnerable.

Meet the new expectations of today’s customers with business text messaging. Join us while we delve into the results of Podium’s 2020 State of Business Texting report and provide key insights on what businesses need to do to effectively implement a text messaging strategy.

This webinar will cover:

  • Business perceptions vs. consumer expectations
  • Meeting the needs of consumers with business text messaging
  • Tips for increasing customer engagement with text messaging

Presenters

HayleySonntagCircle

Hayley Sonntag

Marketing Specialist — Podium

JasonAalonacircle

Jason A'alona

Director of Sales — Podium

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