Every channel. One inbox.
Don’t miss a beat, no matter how customers reach you. Bring every conversation and touchpoint—from chat to reviews to voicemail—into a single thread, and respond instantly over text.
Give your customers a five-star experience.
Optimized for efficiency.
With Podium, every message is right where your team can see it so they can respond 5 times faster. See message status, change assigned employee or location, and automate everyday tasks to save time for your team.
Take it to text.
Customers prefer text to other channels 2-to-1. No matter where the conversation starts, Inbox shifts the thread to text so you’re doing business where customers are at.
In the office and on the go.
Message your leads and customers and keep your whole team up to date, no matter where you’re at using Podium’s Mobile App.