Customer Experience
How to Politely Say No to Customers: 11 Tips and Steps
While "the customer is always right" is nice in theory, sometimes you have to say no to customers. Here's how to do it.
Raechel Duplain Group Manager, Solutions Marketing 
Raechel Duplain is an experienced content, marketing, and business professional at Podium, the premiere marketing and communications platform for local businesses.