Webinar
3 Tips for Increasing Retail Customer Engagement.
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Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. Meet the needs of your customers today with business text messaging.
Join Ron Thurston, Best Selling Author of RETAIL PRIDE, Vice President of Stores at INTERMIX and Board of Directors at GOODWILL, and Jason A’alona, Director of Retail at Podium, while we delve into the results of Podium’s State of Business Texting report and provide key insights on what retailers need to do to effectively implement a text messaging strategy.
This webinar will cover:
- Business perceptions vs. consumer expectations
- Meeting the needs of consumers with business text messaging
- Tips for increasing customer engagement with text messaging
Presenters
Ron Thurston
Best Selling Author of Retail Pride, Vice President of Stores at INTERMIX and Board of Directors at Goodwill
Jason A'alona
Director of Retail — Podium